Return Policy

All paddleboard sales are final.  

For all other purchases within 30 days of the purchase of your order, you may return any product purchased from JB Boards unused and in its original condition for credit or exchange. Please fill out the accompanying Exchange/Return form and include it with the products you are returning. Please note the reason for the return. Indicate if you prefer a charge credit (to the card originally used), or an Exchange/Return form. Pack and seal your return securely (in the original package if possible) and include the Exchange/Refund form. Packages must be returned prepaid; we cannot accept C.O.D. deliveries. For your protection, please use UPS, Fed Ex or Insured Parcel Post for shipment.

Processing your return or exchange can take 2 to 3 weeks. If you need your item(s) sooner, please call Customer Service to make special arrangements. All credits will be placed on the credit card used for the original purchase. Please allow 1-2 billing cycles for the credit to appear on your statement. For additional information e-mail us at bishop@jb-boards.com